Online Surveys
The future survival of your business is dependent on whether your customers continue to buy your services. If sufficient numbers stop buying, then the survival of your business is in doubt.
That's why all customer feedback is invaluable - whether good or bad, because it will alert the business owner to future changes that may be needed to maintain growth or even just to survive. Customer feedback is particularly important to Service Businesses, because often revenue is dependent on the customer continuing with a service contract.
Customer Service Surveys can also be used to assess the size of a potential market in a given locality and to identify interest levels in a potential new product or service.
We provide a range of services to enable you to assess your customers feelings about you and your services. These include :
- Service Product Surveys
- Customer Satisfaction Surveys
- Market Potential Surveys
- Support Service Surveys
We can use a combination of techniques for Customer Service Surveys, including street-level face-face, online email and web-based surveys, and telephone contact surveys.
Prices start from just £230 for our emailed survey - which includes preparing the survey questions (up to 20), emailing out, and producing a survey report.
We can undertake both small and large scale surveys, and would be happy to send you further details upon request. Please call George Montgomery on 020 8758 2364 or just select the Contact Us link and send us your enquiry, and we'll send your further information as required.